Privacy Policy

1. Data Controller

The entity responsible for the processing of your personal data is PT Lombok Urban Development, a real estate development and marketing company.

For any privacy-related inquiries, you can contact us at: info@lombokid.com

2. Data We Collect

Through our lead inquiry form, we collect the following personal data:

• Full name
• Email address
• Phone number
• Investment range preference
• Free-text message or inquiry

We may also collect technical data such as IP address, browser type, and device information through standard web analytics.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Managing and responding to your investment inquiries
• Sending commercial communications about our real estate projects
• Providing personalized information about our properties and investment opportunities
• Improving our website and services

4. Legal Basis

The legal basis for processing your personal data in order to handle and respond to your inquiry is your explicit consent (Art. 6.1.a GDPR), which you provide by ticking the consent checkbox when submitting the contact form. The legal basis for sending you commercial communications (marketing) is your separate and specific consent (Art. 6.1.a GDPR, and, where applicable, Article 21 of the Spanish LSSI-CE). You may withdraw either consent at any time, free of charge, by emailing us or by using the unsubscribe link in any marketing email. Withdrawal does not affect the lawfulness of processing carried out before it.

5. Data Recipients

Your personal data may be shared with:

• Resend: Our transactional email service provider, used to process and deliver email communications
• Vercel: Our website hosting provider

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in servers located in the United States through our service providers (Vercel for hosting, Resend for email delivery). These transfers are necessary for the provision of our services. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection regulations.

7. Your Rights

You have the following rights regarding your personal data:

• Right of access: Obtain confirmation of whether your data is being processed and access a copy of it
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data when it is no longer necessary
• Right to data portability: Receive your data in a structured, commonly used, machine-readable format
• Right to object: Object to the processing of your data for specific purposes
• Right to restriction: Request limitation of the processing of your data under certain circumstances

To exercise any of these rights, please contact us at: info@lombokid.com

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy. Essential cookies (such as language preference) are stored locally in your browser.

9. Data Retention

We retain your personal data only for as long as is necessary for the purposes described in this policy: (i) inquiry data is kept for up to 24 months from the last interaction with us, after which it is deleted unless a commercial relationship has begun; (ii) if you have given marketing consent, your data is kept for marketing purposes for up to 24 months from your last engagement (open, click or reply), after which it is deleted or anonymized; (iii) data related to an active contractual or commercial relationship is retained throughout the relationship and, afterwards, for the statutory periods required by applicable tax, commercial and anti-money-laundering regulations. You may request deletion at any time by emailing us, subject to any retention obligations imposed by law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and restricted access to personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any significant changes will be communicated through our website. We encourage you to review this policy periodically.

12. Contact

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

info@lombokid.com

https://lombokid.com